Cruise Tourism

Job Opportunity at the Port of Corner Brook

Cruise Marketing Coordinator

Job Type: full-time, permanent

Salary: $55,000-65,000

Location: Corner Brook, NL

Due to the Port of Corner Brook’s significant business growth, there is an immediate need to expand the team. The Corner Brook Port Corporation (CBPC) is seeking a dynamic and motivated Cruise Marketing Coordinator. Reporting to the Business Development Manager (BDM), the ideal candidate will play a crucial role in supporting the planning, execution, and analysis of the cruise line of business. This role requires an outgoing person who can collaborate effectively with cross-functional teams, communicate clearly, and contribute to the growth of the port’s cruise business.

Key Responsibilities:

  • oversee the planning and coordinating of cruise-related events and attending trade shows and exhibitions to showcase our offerings and engage with cruise lines, while enhancing the Corporation’s profile.
  • Represent CBPC on various industry boards and committees and participates in meetings.
  • establish good working relationships with cruise line executives, ship agents, itinerary planners, reservation agents, and tour operators.
  • oversee the hiring and training of annual cruise staff and manage operations during cruise ship visits.
  • prepare and give PowerPoint presentations and write reports including funding proposals, annual reports, marketing report, etc.
  • identify potential partnerships and promotional opportunities to enhance the visibility of our cruise offerings and expand our reach.
  • manage the port’s social media accounts, creating and scheduling posts, monitoring engagement, and responding to comments and messages.
  • create compelling and engaging content for cruise marketing materials, including brochures, website content, and social media posts.
  • assist BDM with tasks related to the industrial and real estate lines of business, such as tracking cargo statistics and other reporting.
  • perform other duties including but not limited to data entry, answering phones, scheduling meetings, and addressing general inquiries.

Qualifications and Requirements:

  • Bachelor’s degree in marketing, Business, or a related field.
  • 5+ years of experience in marketing, preferably in the travel or hospitality industry.
  • Strong written and verbal communication skills.
  • Proficiency in social media platforms and content management systems.
  • Detail-oriented and well-organized, capable of multitasking and meeting deadlines.
  • Knowledge of cruise industry and tourism are a plus.
  • Ability to work independently and as part of a team.
  • Flexibility to travel and participate in events as needed.

About CBPC

CBPC is an independent and community-based organization that provides high-quality ocean transportation and distribution services through strategic partnerships. Its vision is to create economic value by connecting Western Newfoundland globally through tourism and trade. The Corporation achieves this through its three lines of business: industrial port operations, real estate, and cruise tourism.

To Apply

If you are interested in joining our team, we encourage you to submit your application in person, by mail or email. CBPC is committed to fostering a diverse and inclusive workplace, and we welcome applicants from all backgrounds. We strive to create a culture of inclusivity where individuals feel comfortable and empowered to contribute their unique talents and skills to our team.

Please enclose a cover letter, resume and two references.


Deadline to apply: August 15, 2023 by 12:00pm


Safe Boating Around Large Vessels

As Corner Brook welcomes the cruise industry for the 2023 season, there will be plenty of large vessels using the Bay of Islands over the next few months. Along with the weekly arrival of container ships, the Port of Corner Brook has 29 cruise ship calls scheduled to arrive.

Transport Canada’s “Safe Boating Guide” provides important guidelines to follow when operating small boats like canoes, kayaks, or jet skis. To ensure safety on the water, it is important for all watercraft operators to prioritize safety as the Bay of Islands sees an uptick in vessel traffic. Regulations and guidelines exist to help boaters navigate shared waterways and mitigate potential risks associated with operating alongside larger vessels. Here are some key guidelines to keep in mind:

  • Always watch for others on the water and be ready to yield to large vessels in the safest way – keeping a fair distance away from larger vessels at all times. Use radar and radio if you have them.
  • Wear a Canadian-approved lifejacket or PFD (inflatable PFDs are not allowed). Choose a bright colour for better visibility.
  • Navigate in groups of other small boats, when possible, to be more visible.
  • Stay off the water in fog or high winds and be aware of changing wind conditions.
  • Stay clear of docked vessels, vessels in transit, vessels in tow and working fishing vessels.

Blind spots on large vessels can be dangerous as pleasure craft boats or other objects may not be visible from their perspective. This can put small motorized and non-motorized boats at risk when approaching. It’s critical for small pleasure craft boats to remain at a safe distance from large boats, as their power and reduced maneuverability can pose a real threat to others in the water. It takes a significant distance for large vessels to come to a complete stop, so it’s essential that smaller boats yield to them. This is especially important as the engines of large vessels create strong underwater currents which can capsize smaller boats or pull them under the larger vessel. To avoid these potentially dangerous situations, it’s imperative that operators of smaller vessels maintain a safe distance from larger ones.

Staying out of the shipping channel is important for safety and to avoid disrupting the flow of marine traffic. Vessels that stray into the shipping channel risk colliding with other boats, causing accidents, and potentially harming people and the environment. To avoid confrontation within the shipping lane, it’s beneficial for operators of smaller boats to be aware of the signals made by large vessels to aid communication. A large vessel will remind you to give way by giving five or more short blasts of its horn. Additionally, disrupting the flow of marine traffic can cause delays and economic losses for businesses that rely on shipping. It is essential to follow proper navigation rules and stay clear of the shipping channel to ensure a safe and efficient waterway for all.

It is crucial to comply with Transport Canada regulations and guidelines to ensure a safe and comfortable experience for both large vessels and smaller watercraft (pleasure crafts) over the upcoming months.

Transport Canada’s “Safe Boating Guide” can be found at the following link (


Cruise Market – Call for Vendors

The Corner Brook Port Corporation is committed to creating a robust market with inspired entrepreneurs, marketing and selling a versatile mix of products so that we provide the best experience for cruise passengers. Our reputation for having the friendliest people and excellent market offerings gives us a significant advantage.

Photo: Scott Grant, RONIN Photography

Location & Shed Specifications

The cruise market will remain on the south part of the dock for the 2023 season. As passengers disembark, they will walk through the market and again upon returning to the ship. When a ship is at anchor, passengers will tender into the floating dock, proceed up the gangway, and walk along the strategically placed barricades toward the market before they can exit the dock.

The port has two available sheds both 12’x12’ in size for the 2023 season. All sheds are equipped with electricity, windows, and two entrances to minimize congestion and increase the fluidity in the flow of customers in and out of the sheds.

The Corner Brook Port Corporation does not supply tables, shelving, or other accessories for vendors to display their products. Before installing any permanent fixture inside or outside the shed, vendors must seek permission written to the Corner Brook Port Corporation’s business development manager.

Application and Selection

The Corner Brook Port Corporation will examine all submitted application and determine which vendors and products best represent our overarching goals for the cruise market. Following a review of applications from past vendors and if we have any remaining space available, we will welcome and review external applications. Price to rent a 12′ x 12′ shed for the full season is $1,680.00 + HST.

Application should be emailed to


Summer Job Opportunity

Position: Project Administration Officer – CSJ

Joy Type: full-time (12 weeks)

Hourly Wage: $18.00

Location: Corner Brook, NL

Tasks and Responsibilities: Reporting to the business development manager, the project administration officer will help co-ordinate and plan the 2023 cruise season. The successful candidate will:

  • Assist with the planning, implementation, and evaluation of the cruise program at the Port of Corner Brook including the cruise welcome program, shuttle bus service, tour operations, security, and health and safety protocols.
  • Supervise staff and the overall operations during cruise ship visits.
  • Monitor and provide regular updates to the Corporation’s social media channels.
  • Assemble data and prepare special reports, manuals, and correspondence.
  • Oversee and co-ordinate office administrative procedures.
  • Complete other administrative duties including but not limited to data entry, answering phones, scheduling meetings, organizing files, and addressing general inquiries.

Position Requirement: The ideal candidate is an indigenous youth, currently enrolled in a post-secondary institution studying business, marketing or a similar program. The requirements of this position also include:

  • Strong verbal and written communication skills and stakeholder engagement.
  • Proficient in MS Office and various social media platforms, and familiar with website content management systems such as WordPress.
  • Strong attention to detail, prioritization, problem solving and organizational skills.
  • Supervisory experience, working with volunteers and/or marketing experience preferred, but not required.
  • Ability to take initiative and work independently to complete assignments with minimal direction.

Eligibility: This position is funded by the Canada Summer Jobs program. The successful candidate must meet the following criteria to be eligible for the grant.

  • Between the ages of 15 and 30 years of age
  • Canadian citizen, permanent resident, or person to whom refugee protection has been conferred under the Immigration and Refugee Protection Act
  • Valid Social Insurance Number
  • Legally entitled to work in Canada

How to Apply: Applicates must email a cover letter and resume to Application deadline is Friday, May 19 at 4:30 pm.


Call for Shuttle Bus Proposals

Photograph by Scott Grant, Ronin Photography

The Port of Corner Brook cruise program is serviced by regular shuttles to and from the port and downtown. This is a complementary service that is provided to cruise guests and crew free of charge.

The Corner Brook Port Corporation (CBPC) invites proposals from qualified transportation companies to provide a shuttle bus service for the 2023 cruise season. Proposals must be submitted by email, fax or in-person. The deadline for proposals is Wednesday, April 5.


Port of Corner Brook expecting record cruise season

The Port of Corner Brook has record bookings for the 2023 cruise season, following a celebratory post-pandemic return to cruise in 2022. 

The 2022 cruise season results exceeded expectations following a two-year pause due to COVID-19 restrictions. The season concluded with 23 cruise ship calls carrying almost 26,000 passengers, up 3.25% from 2019. “Expecting ship capacities would be down, we didn’t anticipate reaching 2019 numbers in the first year of cruise resumption, but I’m happy to report that we surpassed these results,” says Jennifer Hartley, Business Development Manager. The cruise industry provides significant economic value to the region and is essential to the tourism sector. Contributing to the overall success for 2022 was the increase of cruise ship occupancy rate throughout the year as COVID-19 restrictions eased, and consumer confidence in the industry returned. The total ‘spend’ from cruise lines and the 40,879 cruise guests and crew combined with indirect expenditures resulted in a estimated total economic impact for the region of $8.6 million for the 2022 season. 

The focus for the 2022 season was to ensure the safe resumption of the local cruise sector for passengers, crew, port staff and, of course, the community. Creating a positive experience for all stakeholders was a crucial component in helping to make this season a success. During the pandemic, the Port of Corner Brook launched a weekly international container service which would affect the berthing schedule and the cruise welcome program. Throughout last season, the Port added many new upgrades including a 100 ft tender dock and gangway that is positioned along the south part of the wharf to allow vessels to tender guests to shore when the berth is unavailable. Tendering is a standard service in the cruise industry and enables the Port of Corner Brook to be more flexible with berth reservations. We saw three cruise ships take advantage of this service and currently have four cruise ships booked at anchor for next season. 

The Regent Seven Seas Navigator will return in May 2023, officially kicking off the Port of Corner Brook cruise season in their first of five calls. The largest ship to call the Port is the Norwegian Joy, which is 333 metres long, carries 3,800 passengers along with 1800 crew and will make three calls this season. Marking the end of the cruise season will be the Oceania Cruises’ Insignia on November 3. 

“We are pleased to release the 2023 cruise schedule, which features 32 cruise ship calls, six maiden voyages and four double ship days. As we prepare for another busy season, we hope to further transform the passenger experience through additional infrastructure enhancements, and we look forward to our future growth in the industry.”       

Jackie Chow, CEO, Corner Brook Port Corporation

The Port of Corner Brook continues to make improvements to ensure the passengers and crew enjoy the shoreside experience. We look forward to working with our cruise partners and stakeholders to ensure another successful year. From the local businesses to the volunteers, our community continues to come together to provide a warm welcome and positive atmosphere for cruise tourists. Once again, we encourage community members to reach out to see how they can get involved.   


Call for Cruise Vendors

The Port of Corner Brook is accepting applications for vendors for the 2022 cruise ship season. Vendors will be located at the newly constructed cruise passenger welcome park at the Port of Corner Brook. Selected vendors can lease a salt box style market shed for the season starting August, however preference will be given to vendors who commit to operating for the full season.

The market will be open for cruise passengers on ship days, as well as other tourism functions such as motorcoach tours. The park will only be open to the general public for special events. There will be scheduled times for vendors to access the sheds on days when there are no cruise vessels, in the event that they need to access their inventory or prepare for upcoming days.

We are looking forward to a busy season with 24 vessels scheduled from Friday, May 6th until Sunday, October 16th. The full cruise ship schedule can be viewed here.


For further information regarding this opportunity please contact the Port of Corner Brook’s main office at 709-634-6600.


Mural Project Continues with Artist Selection

The Port mural is part of the CBPC’s cruise enhancement project which aims to create a more welcoming and inviting experience during the arrival of cruise ships. Our goal is to select a mural that not only captures the culture and essence of Newfoundland and Labrador but creates a sense of place, destination, vibrancy, and adds character to the area.

Eight proposals were submitted for consideration, each portraying Newfoundland and Labrador culture through a variety of styles, techniques, and designs. It was a difficult decision, therefore the team decided to short-list the proposals to allow for more discussion and reflection. The team is happy to announce the selection of Marshall Borland and Kelsey Street (see biographies below).

Marshall Borland and Kelsey Street studied visual arts at Grenfell Campus, Memorial University of Newfoundland. Marshall and Kelsey’s mural incorporates a collage of images using mixed media including aerosol and acrylic paint. The mural depicts Corner Brook’s strong sense of culture; the thriving arts community, indigenous heritage, wildlife and nature, and a variety of historical elements including the mill/lumber yard and the fishery trade within the Bay of Islands.

The project timeline remains flexible as the 2020 cruise season was recently suspended due to COVID-19. Regardless, CBPC is pleased to move forward with the project and expects the mural to have lasting impact.

Thank you to all artists who took the time to prepare and submit such wonderful work. CBPC will continue to post updates on the project throughout the summer. Questions regarding the project can be directed to Jennifer Hartley, business development manager by email or phone 709-634-6600.




Kelsey is a multi-disciplinary artist of Mi’kmaq ancestry from Bay of Islands Newfoundland whose practice is based primarily in fibre art, printmaking, and painting. Street graduated with a Bachelor of Fine Arts in visual arts from Grenfell Campus, Memorial University and has exhibited her work provincially and internationally at venues such as Grenfell Art Gallery, PULP Gallery, Tina Dolter Gallery, Craft Council, and Gatehouse Arts in Harlow, England.




Marshall is an artist from Central Newfoundland whose work is based in sculpture, printmaking, mural painting, and tattooing. Borland studied visual arts in the department of fine arts at Grenfell Campus, Memorial University and is a co-organizer of the Botwood Mural Art Festival. His work has been exhibited provincially and internationally at venues such as the Grenfell Art Gallery in Corner Brook, Brooklyn Art Library, and Gatehouse Arts in Harlow, England.



Request for Quotation: graphic design and creative services

Introduction and Context

Corner Brook Port Corporation (CBPC) is implementing a cruise enhancement project which aims to improve cruise passenger and crew experience at the dock facility. CBPC is seeking quotations for graphic design and creative services for this project.

The project includes many different components including improvements to the cruise welcome program through more effective way-finding signage, informative maps, backdrops/billboards that showcase Newfoundland heritage and history, and an official building sign (site identifier).

The proposed improvements will help the port better accommodate cruise ship calls in the future by providing a more welcoming and colourful arrival area and ensuring clear and concise directional and informative signage.


Scope of Work

The CBPC will evaluate all quotations submitted for this project. The successful business will be responsible for the following elements of this project:

  1. Design and creative service.
  2. Recommendation of all materials including most appropriate means for printing and installation.

If possible, the following items can be added into the scope of work and quoted accordingly:

  1. Purchase, production and delivery of all materials.
  2. Installation of signs.


Design Requirements

  1. General way-finding (exterior signs, various sizes, pedestrian on-foot)
    • Welcome to Corner Brook, Newfoundland banner
    • 3 Mobile directional fingerboard/sign
    • Crew Wifi Lounge sign
    • Information Kiosk sign (x2)
    • The Market sign (x2)
    • Shore Excursions | Shuttle Bus | Taxis signs
    • Cruise Terminal sign (x3)
  2. Informative Maps (exterior signs, 4’x3’ or larger, pedestrian on foot)
    • Directional map to civic square
    • Overview map of CB with key points
  3. Heritage and Historic Selfie Backgrounds (external, seasonal, around 8’x8’, pedestrian on foot, to be installed in The Market)
    • Gros Morne National Park scenery
    • Newfoundland fishery scenery
    • Open to suggestion for third backdrop
  1. Site identifier
    • Sign/block lettering to be installed on the transit shed (logo or wordmark)


Submission of Quotations:

Extended Deadline: quotations must be submitted by March 13

Email quotations to


Interested in learning more about this project? Contact us to request more detail.

Jennifer Hartley, Business Development Manager | 709-634-6600


Port of Corner Brook Releases Busy 2020 Cruise Schedule

Corner Brook, NL is expected to welcome more than 30,000 passengers and 14,000 crew this season. With 20 vessel calls scheduled from 12 different cruise lines, the 2020 cruise season is on track to be the most successful year to date. The season will start on Monday, May 4, 2020 with the arrival of Mein Schiff 1, a TUI Cruises vessel and will run until October 10, making it one of the longest seasons for the port. View the full schedule here.

“We’re excited to welcome a record-number of ships this season. In anticipation of this year’s growth, we are focused on enhancing our cruise welcome program at the dockside to ensure a boost in the overall passenger experience. Creating a better market area, including more selfie-spots and more directional signage are just a few items on our list.” says Jennifer Hartley, Business Development Manager at the port.

Several large ships are scheduled including three port calls from TUI’s Mein Schiff 1, a call from Cunard’s Queen Mary 2 and the return of MSC’s Meraviglia.

Local businesses and tourism partners can learn more about the upcoming cruise season by emailing