Notices

Call for Expressions of Interest – Musicians

As part of the Port of Corner Brook’s Cruise Welcome Program, we are looking for musicians to provide entertainment for our cruise guests throughout the 2024 season. The specific performance time will be contingent on the ship’s scheduled arrival and departure time and its capacity.

If you are interested, please submit your completed form by email or in person at Suite 201, RA Pollett Building, 61 Riverside Drive.

Closing Date: May 3, 2024

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2024 Port Tariff

Notice of Tariff Amendments

The Corner Brook Port Corporation Board of Directors has approved the following proposed tariff amendments that will take effect on March 1, 2024. General tariffs increase by 3% overall with the following exception:

Berthage ChargesThree-year incremental increase.
Passenger TariffIncrease to $8.25 flat rate for all passengers (adults and children).
Security FeeSecurity fee increasing to $32.00 per hour, up by $2.

The Port of Corner Brook tariff document detailing the rates, charges, rules and regulations is available online at www.cornerbrookport.com and may also be obtained from the Port Corporation upon request at 709-634-6600.

Should you have any questions or concerns regarding the amendments of the tariff rates and fee, please do not hesitate to contact Jennifer Crane, Business Development Manager, at jcrane@cornerbrookport.com.

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Job Opportunity at the Port of Corner Brook

Cruise Marketing Coordinator

Job Type: full-time, permanent

Salary: $55,000-65,000

Location: Corner Brook, NL

Due to the Port of Corner Brook’s significant business growth, there is an immediate need to expand the team. The Corner Brook Port Corporation (CBPC) is seeking a dynamic and motivated Cruise Marketing Coordinator. Reporting to the Business Development Manager (BDM), the ideal candidate will play a crucial role in supporting the planning, execution, and analysis of the cruise line of business. This role requires an outgoing person who can collaborate effectively with cross-functional teams, communicate clearly, and contribute to the growth of the port’s cruise business.

Key Responsibilities:

  • oversee the planning and coordinating of cruise-related events and attending trade shows and exhibitions to showcase our offerings and engage with cruise lines, while enhancing the Corporation’s profile.
  • Represent CBPC on various industry boards and committees and participates in meetings.
  • establish good working relationships with cruise line executives, ship agents, itinerary planners, reservation agents, and tour operators.
  • oversee the hiring and training of annual cruise staff and manage operations during cruise ship visits.
  • prepare and give PowerPoint presentations and write reports including funding proposals, annual reports, marketing report, etc.
  • identify potential partnerships and promotional opportunities to enhance the visibility of our cruise offerings and expand our reach.
  • manage the port’s social media accounts, creating and scheduling posts, monitoring engagement, and responding to comments and messages.
  • create compelling and engaging content for cruise marketing materials, including brochures, website content, and social media posts.
  • assist BDM with tasks related to the industrial and real estate lines of business, such as tracking cargo statistics and other reporting.
  • perform other duties including but not limited to data entry, answering phones, scheduling meetings, and addressing general inquiries.

Qualifications and Requirements:

  • Bachelor’s degree in marketing, Business, or a related field.
  • 5+ years of experience in marketing, preferably in the travel or hospitality industry.
  • Strong written and verbal communication skills.
  • Proficiency in social media platforms and content management systems.
  • Detail-oriented and well-organized, capable of multitasking and meeting deadlines.
  • Knowledge of cruise industry and tourism are a plus.
  • Ability to work independently and as part of a team.
  • Flexibility to travel and participate in events as needed.

About CBPC

CBPC is an independent and community-based organization that provides high-quality ocean transportation and distribution services through strategic partnerships. Its vision is to create economic value by connecting Western Newfoundland globally through tourism and trade. The Corporation achieves this through its three lines of business: industrial port operations, real estate, and cruise tourism.

To Apply

If you are interested in joining our team, we encourage you to submit your application in person, by mail or email. CBPC is committed to fostering a diverse and inclusive workplace, and we welcome applicants from all backgrounds. We strive to create a culture of inclusivity where individuals feel comfortable and empowered to contribute their unique talents and skills to our team.

Please enclose a cover letter, resume and two references.

Email: applicants@cornerbrookport.com

Deadline to apply: August 15, 2023 by 12:00pm

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Safe Boating Around Large Vessels

As Corner Brook welcomes the cruise industry for the 2023 season, there will be plenty of large vessels using the Bay of Islands over the next few months. Along with the weekly arrival of container ships, the Port of Corner Brook has 29 cruise ship calls scheduled to arrive.

Transport Canada’s “Safe Boating Guide” provides important guidelines to follow when operating small boats like canoes, kayaks, or jet skis. To ensure safety on the water, it is important for all watercraft operators to prioritize safety as the Bay of Islands sees an uptick in vessel traffic. Regulations and guidelines exist to help boaters navigate shared waterways and mitigate potential risks associated with operating alongside larger vessels. Here are some key guidelines to keep in mind:

  • Always watch for others on the water and be ready to yield to large vessels in the safest way – keeping a fair distance away from larger vessels at all times. Use radar and radio if you have them.
  • Wear a Canadian-approved lifejacket or PFD (inflatable PFDs are not allowed). Choose a bright colour for better visibility.
  • Navigate in groups of other small boats, when possible, to be more visible.
  • Stay off the water in fog or high winds and be aware of changing wind conditions.
  • Stay clear of docked vessels, vessels in transit, vessels in tow and working fishing vessels.

Blind spots on large vessels can be dangerous as pleasure craft boats or other objects may not be visible from their perspective. This can put small motorized and non-motorized boats at risk when approaching. It’s critical for small pleasure craft boats to remain at a safe distance from large boats, as their power and reduced maneuverability can pose a real threat to others in the water. It takes a significant distance for large vessels to come to a complete stop, so it’s essential that smaller boats yield to them. This is especially important as the engines of large vessels create strong underwater currents which can capsize smaller boats or pull them under the larger vessel. To avoid these potentially dangerous situations, it’s imperative that operators of smaller vessels maintain a safe distance from larger ones.

Staying out of the shipping channel is important for safety and to avoid disrupting the flow of marine traffic. Vessels that stray into the shipping channel risk colliding with other boats, causing accidents, and potentially harming people and the environment. To avoid confrontation within the shipping lane, it’s beneficial for operators of smaller boats to be aware of the signals made by large vessels to aid communication. A large vessel will remind you to give way by giving five or more short blasts of its horn. Additionally, disrupting the flow of marine traffic can cause delays and economic losses for businesses that rely on shipping. It is essential to follow proper navigation rules and stay clear of the shipping channel to ensure a safe and efficient waterway for all.

It is crucial to comply with Transport Canada regulations and guidelines to ensure a safe and comfortable experience for both large vessels and smaller watercraft (pleasure crafts) over the upcoming months.

Transport Canada’s “Safe Boating Guide” can be found at the following link (https://tc.canada.ca/sites/default/files/migrated/tp_511e.pdf)

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Notice of AGM

Join us for the Annual General Meeting of the Corner Brook Port Corporation on Tuesday, June 6, 2023, at 5 pm. The meeting will take place in the second-level boardroom of the R. A. Pollett Building, located at 61 Riverside Drive. All members are welcome to attend. RSVP required. Please contact Jennifer Hartley at 709-634-6600 or jhartley@cornerbrookport.com.

Current Agenda

  • Greetings from Chair
  • Introduction of Board and Staff
  • Adoption of Agenda
  • Approval of Junw 23, 2022 AGM Minutes
  • Approval of 2022 Financial Statements
  • 2022 Annual Report
  • Appointment of Auditor
  • Presentation on CBPC
  • Other business
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Cruise Market – Call for Vendors

The Corner Brook Port Corporation is committed to creating a robust market with inspired entrepreneurs, marketing and selling a versatile mix of products so that we provide the best experience for cruise passengers. Our reputation for having the friendliest people and excellent market offerings gives us a significant advantage.

Photo: Scott Grant, RONIN Photography

Location & Shed Specifications

The cruise market will remain on the south part of the dock for the 2023 season. As passengers disembark, they will walk through the market and again upon returning to the ship. When a ship is at anchor, passengers will tender into the floating dock, proceed up the gangway, and walk along the strategically placed barricades toward the market before they can exit the dock.

The port has two available sheds both 12’x12’ in size for the 2023 season. All sheds are equipped with electricity, windows, and two entrances to minimize congestion and increase the fluidity in the flow of customers in and out of the sheds.

The Corner Brook Port Corporation does not supply tables, shelving, or other accessories for vendors to display their products. Before installing any permanent fixture inside or outside the shed, vendors must seek permission written to the Corner Brook Port Corporation’s business development manager.

Application and Selection

The Corner Brook Port Corporation will examine all submitted application and determine which vendors and products best represent our overarching goals for the cruise market. Following a review of applications from past vendors and if we have any remaining space available, we will welcome and review external applications. Price to rent a 12′ x 12′ shed for the full season is $1,680.00 + HST.

Application should be emailed to contact@cornerbrokport.com

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Summer Job Opportunity

Position: Project Administration Officer – CSJ

Joy Type: full-time (12 weeks)

Hourly Wage: $18.00

Location: Corner Brook, NL

Tasks and Responsibilities: Reporting to the business development manager, the project administration officer will help co-ordinate and plan the 2023 cruise season. The successful candidate will:

  • Assist with the planning, implementation, and evaluation of the cruise program at the Port of Corner Brook including the cruise welcome program, shuttle bus service, tour operations, security, and health and safety protocols.
  • Supervise staff and the overall operations during cruise ship visits.
  • Monitor and provide regular updates to the Corporation’s social media channels.
  • Assemble data and prepare special reports, manuals, and correspondence.
  • Oversee and co-ordinate office administrative procedures.
  • Complete other administrative duties including but not limited to data entry, answering phones, scheduling meetings, organizing files, and addressing general inquiries.

Position Requirement: The ideal candidate is an indigenous youth, currently enrolled in a post-secondary institution studying business, marketing or a similar program. The requirements of this position also include:

  • Strong verbal and written communication skills and stakeholder engagement.
  • Proficient in MS Office and various social media platforms, and familiar with website content management systems such as WordPress.
  • Strong attention to detail, prioritization, problem solving and organizational skills.
  • Supervisory experience, working with volunteers and/or marketing experience preferred, but not required.
  • Ability to take initiative and work independently to complete assignments with minimal direction.

Eligibility: This position is funded by the Canada Summer Jobs program. The successful candidate must meet the following criteria to be eligible for the grant.

  • Between the ages of 15 and 30 years of age
  • Canadian citizen, permanent resident, or person to whom refugee protection has been conferred under the Immigration and Refugee Protection Act
  • Valid Social Insurance Number
  • Legally entitled to work in Canada

How to Apply: Applicates must email a cover letter and resume to applicants@cornerbrookport.com. Application deadline is Friday, May 19 at 4:30 pm.

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Call for Shuttle Bus Proposals

Photograph by Scott Grant, Ronin Photography

The Port of Corner Brook cruise program is serviced by regular shuttles to and from the port and downtown. This is a complementary service that is provided to cruise guests and crew free of charge.

The Corner Brook Port Corporation (CBPC) invites proposals from qualified transportation companies to provide a shuttle bus service for the 2023 cruise season. Proposals must be submitted by email, fax or in-person. The deadline for proposals is Wednesday, April 5.

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2023 Port Tariff

Notice of Tariff Amendments

The Corner Brook Port Corporation Board of Directors has approved the following proposed tariff amendments that will take effect on January 1, 2023.

Harbour Administration Fee3% increase to all harbour administration fees.
Berthage ChargesUnit basis for berthage rates will change from metre of length to gross registered tonnage for vessels at the berth or moored at a float.
Wharfage Charges3% increase to all wharfage and transfer charges.
Security FeeSecurity fee will be at a rate of $30.00 per hour.

The Port of Corner Brook tariff document detailing the port’s rates, charges, rules and regulations is available on the Corporation’s website under Industrial Operations and may also be obtained from the Port’s main office upon request at 709-634-6600.

Should you have any questions or concerns regarding the amendments of the tariff rates and fee, please do not hesitate to contact Jennifer Hartley, Business Development Manager, at 709-634-6600.

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Cruise Atlantic Canada Waves of Excellence Programs

Aquila Offered Training Programs

In collaboration with the City of Corner Brook, the Port of Corner Brook would like to extend the opportunity for individuals to gain experience and skills through several offered programs.

With the return of cruise around the world, many destinations are investing in service training for their cruise industry frontlines – the experience providers, attraction teams, drivers, tour guides, retail teams, restaurant servers, and everyone who comes in contact with guests. These programs will help further enhance the way that our community interacts with tourists and guests that visit the area.

RSVP by e-mail including date: dbruce@cornerbrookport.com

Offered Courses

Waves of Excellence: Deliver the Wow (In-Person)

 “Waves of Excellence: Deliver the WOW” is a half-day virtual workshop designed to respond to this current situation and provides anyone who connects with guests with the skills and confidence they need to deliver excellent service while following the necessary protocols and procedures implemented by the cruise lines and destinations.

Whether greeters, taxi drivers, vendors and retail operators, tour guides, bus drivers, restaurant servers, attraction personnel, or the community at large, this workshop helps community teams understand the importance of their roles in the success of cruise in their destination.

Waves of Excellence: Deliver the Wow is available on two different dates, and only one option can be selected:

Location: Quality Inn Hotel

Option 1: Tuesday, August 9th: 1:30pm-4:30pm

Option 2: Wednesday, August 10th: 9:00am-12:00pm

Invite can be found at this link, follow information to register.

Driver Excellence (In-Person)

  • Available for people who drive motorcoach, taxi, van, private vehicle, sightseeing boat, or any other type of transportation as a driver has a great impact on the guest satisfaction ratings in the destination.
  • This will help ensure drivers provide excellent service, professional behaviour, ability to manage difficult situations, and more.

Driver Excellence is available on two different dates, and can only one option can be selected:

Location: Quality Inn Hotel

Option 1: Tuesday, August 9th: 10:00am-11:30am

Option 2: Wednesday, August 10th: 1:30pm-3:00pm

Invite can be found at this link, follow information to register.

Service Excellence 101 (Self-guided Online Course)

  • 1-hour course designed for frontline workers who come into contact with guests less often in their roles, but still benefit from an introduction to delivering excellent service to cruise guests.
  • Personnel could include port operations, longshoremen, customs and border agents, security and others who may engage with guests less often.

Tour Guide Excellence I,nternational Certification (Self-guided Online Course)

  • An interactive online program that gives individuals the opportunity to learn exactly what makes an excellent Tour Guide.
  • The course includes 6 lessons on the most important topics for tour guides and ends with an assessment, which includes a written exam and a video component, and guides receive a certificate and pin upon completion.

Cruise 101 (Self-Guided Online Course)

  • This 1-hour course provides an overview of the cruise industry as it relates to ports, destinations and shore excursions, and what successful destinations do to ensure the cruise lines and their guests are having exceptional experiences in the destination
  • Ideal for community and destination stakeholders, Cruise 101 allows people new to the industry to get up to speed quickly and with confidence

The Aquila scheduled training is set to take place from August 9th & 10th.

For further information regarding this opportunity please contact the Port of Corner Brook’s main office at 709-634-6600.

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