News Release

Summer Job Opportunity – Project Administration Officer (CSJ)

Job Type: full-time (minimum 8 weeks)

Rate of Pay: $18.00 per hour

Location: Corner Brook, NL

Responsibilities: Reporting to the Business Development Manager, the Project Administration Officer will assist with the planning and coordination of key corporate events including the 20th anniversary of the Port and assist with the cruise program. The successful candidate will:

  • Gather and analyze historical data about the incorporation and subsequent growth of the Port of Corner Brook. Prepare a summary of findings and develop a communication plan to highlight the port’s operational milestones to its stakeholders.
  • Support the implementation and evaluation of the cruise program at the Port of Corner Brook.
  • Other administrative duties as required.

Requirements: The ideal candidate is an indigenous youth, currently enrolled in a post-secondary institution studying business, marketing or a similar program. However, all interested applicants are strongly encouraged to apply. The requirements of this position also include:

  • Strong verbal and written communication skills and stakeholder engagement.
  • Proficient in MS Office including word, excel and outlook.
  • Strong attention to detail, prioritization, problem solving and organizational skills.
  • Ability to take initiative and work independently to complete assignments with minimal direction.

Eligibility: This position is funded by the Canada Summer Jobs program. Applicants meeting the following requirements are eligible to apply.

  • Between the ages of 15 and 30 years old.
  • Canadian citizen, permanent resident, or person to whom refugee protection has been conferred under the Immigration and Refugee Protection Act.
  • Valid Social Insurance Number.
  • Legally entitled to work in Canada.

To Apply: Interested applicates must email a cover letter, resume and two references to applicants@cornerbrookport.com. CBPC is committed to fostering a diverse and inclusive workplace, and we welcome applicants from all backgrounds. We strive to create a culture of inclusivity where individuals feel comfortable and empowered to contribute their unique talents and skills to our team.

Deadline: May 16, 2024

Tentative start date: June 24, 2024

CBPC is an independent and community-based organization that provides high-quality ocean transportation and distribution services through strategic partnerships. Its vision is to create economic value by connecting Western Newfoundland globally through tourism and trade. The Corporation achieves this through its three lines of business: industrial port operations, real estate, and cruise tourism.

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Call for Expressions of Interest – Market Vendor

The Corner Brook Port Corporation is committed to creating a robust market with inspired entrepreneurs, marketing and selling a versatile mix of products so that we provide the best experience for cruise passengers.

The port has seven sheds of two different sizes: four 12’x12’ and three 12’x16’. All sheds are equipped with electricity, windows, and two entrances. The seasonal rate is $2,040+HST for a 12’x12′ shed and $2,856+HST for a 12’x16′ shed.

If you are interested in being a vendor for the 2024 season, please fill out and submit the form in Appendix B by May 6 by email or in person at Suite 201, RA Pollett Building, 61 Riverside Drive.

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Call for Expressions of Interest – Musicians

As part of the Port of Corner Brook’s Cruise Welcome Program, we are looking for musicians to provide entertainment for our cruise guests throughout the 2024 season. The specific performance time will be contingent on the ship’s scheduled arrival and departure time and its capacity.

If you are interested, please submit your completed form by email or in person at Suite 201, RA Pollett Building, 61 Riverside Drive.

Closing Date: May 3, 2024

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Job Opportunity – Cruise Information Officer

Job Type: part-time, seasonal

Location: Corner Brook, NL

Join our dynamic team dedicated to promoting tourism and providing exceptional experiences to visitors from around the world. We’re passionate about showcasing the beauty, culture, and attractions of our region, and we’re seeking knowledgeable and enthusiastic Cruise Information Officers to join us!

Responsibilities:

  • Welcome cruise guests with a warm and friendly demeanor, answer questions and make suggestions regarding their time in port
  • Distribute maps, brochures, and other promotional materials to help visitors navigate the area
  • Stay up-to-date on local events, attractions, and amenities to provide accurate and current information to visitors
  • Uphold standards for cleanliness and safety in the work environment (eg: information kiosk)
  • Effectively communicate workplace concerns and suggestions for improvement through proper channels

Requirements:

  • Excellent communication and interpersonal skills
  • Strong customer service orientation with a positive attitude
  • Ability to multitask and work effectively in a fast-paced environment
  • Knowledge of the local area, including attractions, landmarks, and amenities
  • Ability to work harmoniously in team settings, navigate conflicts, and welcome constructive feedback
  • Previous experience in tourism, hospitality, or customer service is preferred but not required
  • Ability to speak French, German and/or Italian is preferred but not required
  • Flexibility to work outdoors in varying weather conditions is required

To Apply:

If you’re passionate about tourism and enjoy helping others discover new destinations, we’d love to hear from you! Please let us know why you’re interested in joining our team and provide your relevant experience in person or by email. CBPC is committed to fostering a diverse and inclusive workplace, and we welcome applicants from all backgrounds. We strive to create a culture of inclusivity where individuals feel comfortable and empowered to contribute their unique talents and skills to our team.

Deadline: May 1st, 2024

CBPC is an independent and community-based organization that provides high-quality ocean transportation and distribution services through strategic partnerships. Its vision is to create economic value by connecting Western Newfoundland globally through tourism and trade. The Corporation achieves this through its three lines of business: industrial port operations, real estate, and cruise tourism.

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Call for Proposals – Cruise Shuttle Bus Service

The Port of Corner Brook provides a complimentary shuttle service for cruise passengers and crew from the port to downtown Corner Brook and back. The number of buses booked for each cruise ship depends on the total number of passengers onboard based on ship capacity as outlined in Appendix A (attached). The shuttle bus service will commence approximately 30 minutes after the scheduled arrival time and end approximately one hour before the scheduled departure time.

The Corner Brook Port Corporation (CBPC) invites proposals from qualified transportation companies to provide a shuttle bus service for the 2024 cruise season. Proposals must be submitted by email, fax or in-person.

Closing Date: April 12, 2024

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Jackie Chow Receives 2024 Cruise Vision Award for Outstanding Leadership

Corner Brook, NL – February 27, 2024

In recognition of her exceptional leadership and unwavering commitment to advancing the cruise industry in Newfoundland and Labrador, Jackie Chow has been awarded the prestigious 2024 Cruise Vision Award. The announcement was made by Christa Norman, vice-chair of the Cruise Association of Newfoundland and Labrador, who praised Jackie for her remarkable dedication and visionary approach that has propelled the industry forward.

Jackie Chow accepting the Cruise Vision Award at the Hospitality NL Awards Gala

Jackie Chow’s impact on the cruise sector has been nothing short of transformative. Since assuming the role of CEO at the Corner Brook Port Corporation in 2005, she has demonstrated unparalleled passion and perseverance, driving growth and prosperity even in the face of challenges. Her strategic initiatives have not only elevated Corner Brook as the premier cruise port in the province but have also had a ripple effect, leading to development in other ports and destinations.

Under Jackie’s leadership, the Port of Corner Brook has seen remarkable growth, with an anticipated 37 cruise ship calls expected this season, a substantial increase from the earlier years. Her strategic initiatives and proactive engagement with cruise lines have been instrumental in this success. Jackie’s efforts extend beyond her professional duties, as she actively advocates for the province’s interests in regulatory matters with Transport Canada and the Canada Border Services Agency.

“Jackie Chow is not just a CEO; she’s an industry leader with an unwavering passion and perseverance to drive the cruise industry forward despite the challenges faced over the past few years,” noted Dennis Bruce, highlighting Jackie’s dedication to regional economic development through cruise marketing.

Dennis Bruce, Chairperson, Corner Brook Port Corporation

One of Jackie’s notable initiatives includes the introduction of the Mill Whistler Road Train, enhancing transportation options for cruise passengers and offering them a unique cultural experience in Corner Brook. The success of this initiative, with over 20,000 passengers enjoying rides on the train in its inaugural season, reflects Jackie’s dedication to enhancing visitor experiences and promoting the city’s rich culture.

Moreover, Jackie’s forward-thinking approach to addressing capacity challenges has been crucial in ensuring the long-term sustainability of Newfoundland and Labrador’s niche ports. By introducing tender operations at the Port of Corner Brook and exploring the feasibility of constructing a second berth, she has positioned the region as a desirable destination for cruise lines while fostering economic growth.

In accepting the 2024 Cruise Vision Award, Jackie Chow expressed gratitude for the recognition and emphasized the collective efforts of the industry in driving success. “This award is a testament to the dedication of the entire team at the Port of Corner Brook and our partners across the province. Together, we have achieved significant milestones, and I am excited about the future of the cruise industry in Newfoundland and Labrador,” said Jackie.

Jackie Chow, CEO, Corner Brook Port Corporation

The Cruise Vision Award is presented by Cruise Newfoundland and Labrador (Cruise NL) to an individual, group or business that has demonstrated a commitment to the provincial cruise industry while contributing significantly to the growth of the industry in Newfoundland and Labrador. The Cruise Vision Award is awarded at the annual Hospitality Newfoundland and Labrador Conference.

As Newfoundland and Labrador’s cruise sector continues to thrive, the industry looks forward to a future marked by innovation, sustainability, and unparalleled experiences for visitors to the region.

For media inquiries, please contact:

Jennifer Crane, M.Ed., MBA, Business Development Manager

jcrane@cornerbrookport.com | 709-634-6600

This article highlights Jackie Chow’s outstanding achievements and the impact of her leadership on the cruise industry in Newfoundland and Labrador. It emphasizes her innovative initiatives, dedication to regional economic development, and vision for the future of the industry.

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Setting Sail Into 2024

Following the tremendous achievements of the 2023 cruise season, the Port of Corner Brook is well-positioned for further growth and anticipates achieving significant milestones again this year. The Carnival Pride, making its maiden call on June 5th, will officially launch the 2024 season.

The Port of Corner Brook has thirty-eight scheduled cruise ship calls, with a capacity of 57,000 passengers and 24,000 crew. Aligning with Atlantic Canada’s highly sought-after fall foliage, the peak season will occur in September and October. Originating from England, Germany, Norway, and the United States, passengers from thirteen unique cruise lines will embark on the experience of a lifetime: touring our coastal and rural communities and embracing Newfoundland’s culture, history, and hospitality. The Port of Corner Brook expects eleven inaugural visits and three double-ship days throughout the season with remarkable numbers expected for early fall.

“As the Port’s Cruise Marketing Coordinator, I am thrilled to announce that the Sky Princess and the Norwegian Jade are expected on September 21st, with a combined capacity of more than 6,000 passengers. With the energy and excitement these ships bring, we anticipate surpassing the Port’s single-day passenger record of 4,240 set by the MSC Meraviglia in 2019. Strategically aligning with the City’s Colours of Corner Brook Festival, this day promises to be a momentous occasion for the Port and downtown core, showcasing our ability to accommodate and delight cruise guests. We’re ready to welcome them with open arms and ensure an unforgettable experience.” Patti Ricketts, Cruise Marketing Coordinator

Spanning 316 metres, the Mein Schiff I will be the longest vessel and the Sky Princess, weighing 141,000 metric tonnes, will be the heaviest. The departure of the Insignia on November 1st will signify the end of the 2024 cruise season.

Photo by Dru Kennedy.

The Port extends its gratitude to its regional stakeholders for their steadfast support and invaluable contributions in fostering a welcoming environment for cruise guests. Local businesses looking to enhance their engagement in cruise tourism are encouraged to join the Cruise Network Committee.  

Established over a decade ago, this committee comprises community representatives who share a common goal of enhancing the cruise guest experience. By becoming part of the Cruise Network Committee, you’ll have the opportunity to actively shape the trajectory of cruise tourism in our area, leveraging your insights and passion to create unforgettable experiences for visitors. Let’s continue strengthening our commitment to hospitality and tourism excellence.

A detailed copy of the 2024 cruise schedule can be found here.

Corner Brook Port Corporation (CBPC) is an independent, community-based organization providing high-quality ocean transportation and distribution services through strategic partnerships. Its vision is to create economic value by connecting Western Newfoundland globally through tourism and trade. The Corporation achieves this through its three lines of business: industrial port operations, real estate, and cruise tourism.

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Port of Corner Brook Sets New Records

We are pleased to announce that the 2023 cruise season was a recording-breaking year for the Port of Corner Brook. Between June 30 and November 3, we welcomed 16 vessels into the port for an impressive 28 calls.

Our portfolio for the 2023 season was diverse, ranging in size from nimble expedition ships and world-class luxury ships to classic, well-loved cruise ships.

With the help of our partners and stakeholders, we have created lasting memories of Newfoundland for 40,948 passengers and 20,246 well-traveled crew members. These numbers represent a dramatic increase of 58% and 36%, respectively, from the 2022 season.

The Port of Corner Brook has made significant investments to elevate its cruise tourism offerings, amenities, and shoreside experiences. Throughout the 2022 and 2023 seasons, the port constructed seven market sheds with accessibility features, enhanced signage incorporating diverse cultural and artistic elements, and introduced designated selfie spots. Additionally, the port has established supplementary seating areas to augment the overall visitor experience. As part of this comprehensive project, the port acquired a new gangway and floating dock, enabling the port to sustain its international container service operations while seamlessly receiving cruise passengers at the port.

“Thanks to the invaluable support from the Atlantic Canada Opportunities Agency and the Province of Newfoundland and Labrador, we’ve successfully transformed our dockside experience through the cruise enhancement project. Disembarking passengers now enjoy an immediate welcome at our vibrant vendors market, enhanced information kiosk, and additional seating areas—all made possible through this collaborative effort.” Jackie Chow, Chief Executive Officer.

2023 was nothing short of a celebration. The Port of Corner Brook successfully welcomed six inaugural calls, facilitated three double ship days, and commemorated the 150th anniversary of the Holland America Line with visitors of the Zaandam.

This cruise season also marked a significant milestone as the port celebrated the arrival of its 300,000th passenger since the commencement of cruising in Corner Brook in 1976. The Port of Corner Brook also set a provincial record for the highest number of cruise passengers in a single season among all ports in Newfoundland and Labrador.

“The arrival of our 300,000th cruise passenger is a momentous occasion. These significant passenger increases and milestones reflect the resilience and growth we’ve experienced since the inception of cruising in Corner Brook, highlighting our commitment to providing exceptional experiences for travellers.” Jennifer Crane, Business Development Manager.

The port secured two unexpected bookings during the Thanksgiving weekend. As a result, from October 7th to 9th, we welcomed more than 14,000 passengers and crew, an impressive 23% of our total visitors for the season. The positive feedback from cruise passengers undoubtedly reflects the community’s hospitality and openness.

The economic benefits generated by the local cruise industry extend across diverse sectors, leaving a profound impact on the community. Increased cruise tourists spark economic activity, benefitting many sectors including retail, transportation, security, and various small business owners. We estimate that the total economic impact for the region is $14.1 million between direct and indirect expenditures.

As cruising grows in popularity and gains momentum worldwide, it is unsurprising that our 2024 cruise season reflects continued growth. 

“Although it is too early to disclose the 2024 schedule at this time, we can confidently say that we anticipate a considerable increase in port calls and passenger and crew numbers. We are pleased by the anticipated growth and deeply grateful for the dedication and commitment of our community and stakeholders in supporting and fostering cruise tourism in the region. The collective effort to ensure the industry’s continued success and expansion is inspiring.” Patti Ricketts, Cruise Marketing Coordinator.

Corner Brook Port Corporation (CBPC) is an independent and community-based organization that provides high-quality ocean transportation and distribution services through strategic partnerships. Its vision is to create economic value by connecting Western Newfoundland globally through tourism and trade. The Corporation achieves this through its three lines of business: industrial port operations, real estate, and cruise tourism.

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Port of Corner Brook expecting record cruise season

The Port of Corner Brook has record bookings for the 2023 cruise season, following a celebratory post-pandemic return to cruise in 2022. 

The 2022 cruise season results exceeded expectations following a two-year pause due to COVID-19 restrictions. The season concluded with 23 cruise ship calls carrying almost 26,000 passengers, up 3.25% from 2019. “Expecting ship capacities would be down, we didn’t anticipate reaching 2019 numbers in the first year of cruise resumption, but I’m happy to report that we surpassed these results,” says Jennifer Hartley, Business Development Manager. The cruise industry provides significant economic value to the region and is essential to the tourism sector. Contributing to the overall success for 2022 was the increase of cruise ship occupancy rate throughout the year as COVID-19 restrictions eased, and consumer confidence in the industry returned. The total ‘spend’ from cruise lines and the 40,879 cruise guests and crew combined with indirect expenditures resulted in a estimated total economic impact for the region of $8.6 million for the 2022 season. 

The focus for the 2022 season was to ensure the safe resumption of the local cruise sector for passengers, crew, port staff and, of course, the community. Creating a positive experience for all stakeholders was a crucial component in helping to make this season a success. During the pandemic, the Port of Corner Brook launched a weekly international container service which would affect the berthing schedule and the cruise welcome program. Throughout last season, the Port added many new upgrades including a 100 ft tender dock and gangway that is positioned along the south part of the wharf to allow vessels to tender guests to shore when the berth is unavailable. Tendering is a standard service in the cruise industry and enables the Port of Corner Brook to be more flexible with berth reservations. We saw three cruise ships take advantage of this service and currently have four cruise ships booked at anchor for next season. 

The Regent Seven Seas Navigator will return in May 2023, officially kicking off the Port of Corner Brook cruise season in their first of five calls. The largest ship to call the Port is the Norwegian Joy, which is 333 metres long, carries 3,800 passengers along with 1800 crew and will make three calls this season. Marking the end of the cruise season will be the Oceania Cruises’ Insignia on November 3. 

“We are pleased to release the 2023 cruise schedule, which features 32 cruise ship calls, six maiden voyages and four double ship days. As we prepare for another busy season, we hope to further transform the passenger experience through additional infrastructure enhancements, and we look forward to our future growth in the industry.”       

Jackie Chow, CEO, Corner Brook Port Corporation

The Port of Corner Brook continues to make improvements to ensure the passengers and crew enjoy the shoreside experience. We look forward to working with our cruise partners and stakeholders to ensure another successful year. From the local businesses to the volunteers, our community continues to come together to provide a warm welcome and positive atmosphere for cruise tourists. Once again, we encourage community members to reach out to see how they can get involved.   

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MSC Mediterranean Shipping Company to service Port of Corner Brook

NEWS RELEASE

CORNER BROOK, NL (May 11, 2020) – The MSC ELBE is expected to arrive at the Port of Corner Brook May 12, 2020 as the inaugural call of a new container service to the Port of Corner Brook. The purpose of this visit is to position empty cargo containers so that the Port and its partners, Logistec Stevedoring Inc. and Corner Brook Pulp and Paper Ltd. can prepare for their first international shipment.

MSC is enhancing its shipping network in Canada by adding a new call to Port of Corner Brook. Building on its existing presence in the Ports of Montreal and Saint John, MSC will deploy the additional service to Corner Brook, beginning this month. MSC is a global leader in transport and logistics, facilitating international trade between the world’s major economies and emerging markets across all continents.

“This new service is a symbol of our long-lasting commitment to Canada and mutually beneficial relationship with the Corner Brook Port Corporation and our customers in Newfoundland and Labrador. What is even more important is our continuous commitment to invest in and serve the Canadian market in general and the Newfoundland and Labrador market in particular, providing services which support local trade ambitions and trigger growth, while opening doors to global opportunities for Newfoundland and Labrador,” said Sokat Shaikh, President and CEO of MSC Canada.

“This international container service at the Port of Corner Brook achieves a key objective in the Port’s long-term strategy” says Jackie Chow, Chief Executive Office of Corner Brook Port Corporation, “we are pleased with this collaboration with MSC, as our global shipping partner, as this service will provide an efficient transportation link to world markets and will support the growth of international trade in western Newfoundland and Labrador, the Province and Canada.”

The 4800 hp tug, Dalton Warrior, will be stationed in the Port of Corner Brook to assist the MSC vessels in safe berthing. The Dalton Warrior is owned and operated by PD Industries and is available to service vessels in the western region.

The Port’s terminal operator, Logistec Stevedoring Inc. will oversee the handling and storing of containers and the loading and unloading of cargo in and out of containers. Over the next two weeks, containers will be filled with cargo, sealed, and tagged in preparation for shipment.

“At LOGISTEC, we firmly believe in this type of partnership. Working together toward a common goal benefits not only the local economy, but the national economy as well. Our investment of $1.7 million will be put toward increasing the operational efficiency at the Port of Corner Brook. Making smart investments in Canadian transportation infrastructure and trade corridors are key to ensuring Canada’s continued success in the global marketplace”, explained Rodney Corrigan, President of LOGISTEC Stevedoring Inc.

This project was made possible by an investment of $5.5 million approved under Transport Canada’s National Trade Corridors Fund. This funding was augmented by $5.5 million contributed by project partners: Corner Brook Port Corporation, Logistec Stevedoring Inc., Corner Brook Pulp and Paper Ltd., and the Government of Newfoundland and Labrador.

“As Premier, my government was pleased to be a partner for this important expansion project. The arrival of the first international shipment from MSC marks a significant milestone for the Port, the City of Corner Brook and the entire region.  By working together, we are creating new economic opportunities for Newfoundland and Labrador and I look forward to seeing this momentum continue.”

The Honourable Dwight Ball, Premier of Newfoundland and Labrador

“The arrival of an MSC vessel this week is a strong indication that the Corner Brook Port Corporation is prepared to receive and distribute international shipments. Through investments from the federal government’s National Trade Corridors fund, the Port was able to improve their ability to transport international goods, joining a list of world class shipping facilities, while stimulating a vital sector of our local, regional and national economies. The growing business of the Corner Brook Port Corporation is strengthening employment opportunities and business potential in the Long Range Mountains, and across the country.”

Gudie Hutchings, Member of Parliament for Long Range Mountains

“Transportation and logistics are an essential driver for economic development and the new freight loading infrastructure at the Port of Corner Brook will enable new opportunities to unfold for us all. We are encouraged that our long term partners such as Corner Brook Pulp and Paper and the Barry Group will see benefits from this project just as we are excited that new users will be attracted to our world class facilities. The Government of Newfoundland and Labrador is pleased to partner with the Corner Brook Port Corporation, all of the project partners and the Government of Canada to make this happen.”

Fisheries and Land Resources Minister and Corner Brook MHA Gerry Byrne

Related Resources

Mobile Harbour Crane to arrive in Port of Corner Brook

Employment opportunities with Logistec Stevedoring Inc. at Port of Corner Brook

Investment in Corner Brook Port infrastructure announced

Download News Release as PDF

 

Media Contacts

Corner Brook Port Corporation

Jennifer Hartley, Business Development Manager

709-640-1399 | jhartley@cornerbrookport.com

 

MSC Mediterranean Shipping Company

media@msc.com

 

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